In the unfortunate situation that your physical card was stolen or lost, or your virtual card information was compromised, this article will guide you through the simple steps on how to terminate a card on Root by Sudo.
Step 1: Log in to your Root by Sudo app
The first step is to open the Root by Sudo app on your device and log in.
Step 2: Select the card you want to terminate
Once you are logged in, you will see your available cards. Select the card that you want to terminate by clicking on it.
Step 3: Click on 'Card Options'
After selecting the card, click on the 'Card Options' button. This will open a menu of options for managing your card.
Step 4: Select 'Terminate Card'
From the list of options, select 'Terminate Card'. This will disable and block the card immediately.
Step 5: Confirm termination
After selecting the 'Terminate Card' option, a prompt will appear asking you to confirm the action. Click on the 'Yes' button to confirm the termination of the card.
After the card has been terminated, you will receive a notification confirming the termination of the card.
By following the steps outlined in this article, you can disable and block your physical/virtual Naira or Dollar card at your convenience. If you have any questions or concerns about terminating your card, you can contact Root by Sudo's customer support team for assistance.